Returns

RETURNS

All claims must be claimed within 14 days of receipt of the shipment. Goods must be returned in their original packaging. 

WITHDRAWAL FORM THE CONTRACT
The consumer has the right (except for some exceptions) to withdraw from the contract within 14 days of receipt of goods ordered via the Internet. The consumer must be notified of this in advance, including a model withdrawal form. The sample form can be downloaded HERE.

Act no. 102/2014 Z.z. Consumer Protection Act when selling goods or providing services under a distance or off-premises contract of the seller and amending and amending certain laws:

The consumer can not withdraw from the contract (until 14 days) if he is subject to:
C.) The sale of goods made in accordance with the specific requirements of the consumer, manufactured goods or goods specifically intended for one consumer

WARRANTY

Each product is subject to a 2 year warranty from Act No. 40/1964 Coll. Slovak Republic.